By uploading your customers historical order data, you're able to access advanced features such as Extended Customer Revenue (ECR) and Predicted ECR much sooner as the algorithms will have enough data to start segmenting and predicting.
To export the the order data from Shopify to provide the file to Mention Me you can use the following steps:
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Go to your Orders section on the left menu of your Shopify Store.On the top right above your orders list, select 'Export'
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From the 'Export options' modal, select the following options:
- Export: Orders by Date
- Use the left arrow on the calendar to choose the beginning of the month you're in, 3 years previous. Then select the desired date E.g; In March 2024, select 1st March 2021.
- Use the right arrow on the calendar to choose the most recent order date, which should be the day previous. E.g; On 1st April 2024, select 31st March 2024.
- Export as: Select 'Plain CSV File'
- Export Orders.
You should then receive an email containing the file to download.
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Upload your Historical Order CSV to your Mention Me Secure File Transfer