Our Mention Me design team is able to help you with the following types of changes:
- Change CSS across all your touchpoints.
- Insert or update imagery across touchpoints.
- Resize plain imagery to fit across touchpoints.
- Create Feefo banners.
Touchpoints are Referrer Screens, Referee Screens, Dashboard, Corner Peel, Conversion Message, Emails, Social, Matching Service, Unsubscribe.
*If you’re using Optimise, you’ll have a dynamic Trustpilot integration which we can style.
Actioning requests specific to our platform lets us focus on getting your journey working correctly and looking on-brand as soon as possible. Unfortunately, there are some services we cannot help you with:
- Create your artwork (Take photos or add graphics onto imagery e.g. Roundels, Trustpilot Information)
Resize graphics to fit across touchpoints (Move/resize graphics on imagery e.g. Resizing a desktop image with a graphic on, for mobile)
- Create animation (Anything that moves in a given space)
- Create GIFs (Imagery which changes frame by frame over a period of time)
However once you’ve had your in-house design team make these changes we’ll be able to do the rest.
Please use the following Figma link to find the correct sizes to create your artwork or crop imagery in accordance with the theme you’re on.
To request a change, please log into your dashboard and send our Support team a request:
Or go straight to our Submit a Request page:
Fill in all fields including type of design change type, link to the offer/s where the design change is needed, your new imagery and direction on how you would like this imagery to be used.
Note: The form accepts up to 5 attachments, any further attachments please send as a GDrive link
Once we have received your request and the draft is ready for you to review, we will send you the link. Any further amendments to that draft have to be request by adding comments through the live comments tool only.