This guide will show you the different ways in which you can manage your own copy. It will highlight how to Edit your copy, leave Comments on an offer and how to Contact our Support Team.
Editing your Copy
1. Log into your dashboard > select Campaigns in the left navigation menu. From here you can choose if you want to amend a live campaign or one which is in draft and still being worked on.
Image showing the Campaigns overview and how to find the Current and Draft sections
2. You can again choose if you want to amend the live experiment or draft experiment.
Image showing the Experiments overview and how to access a Live or Draft experiment
3. Click on the Offer Preview thumbnail or choose the Offer Actions (3 dots) and select Preview.
Image showing how to access the Preview section from the preview thumbnail or Preview selection
4. Switch to “Text editing mode” at the top of the page and click on the desktop symbol.
Image showing how to turn on Text editing mode
If you are editing the copy on an offer which is no longer shareable or the campaign is currently paused, the “Text editing mode” option will not be available. Instead, you can amend the URL link directly. After preview, you put "/edit":
https://mention-me.com/merchant/4544/offer/113436/preview/edit?device=mobile
5. Click on any text in the preview. The editing panel will be on the right or left depending on which part of the flow you are editing so you can see both preview and editor.
6. Edit your copy in the editor text box. You can also drag-and-drop to add dynamic personalisation placeholders.
It is best to use dynamic placeholders as much as possible, should you change the offer in future this will automatically pull through the new offer details.
We advise against editing blue placeholders, as it will change in every location the placeholder is currently being used.
Image showing how Placeholders can be used in a sentence to pull dynamic content
‘Personalised’ tab means we know the details of the users and will be able to show your customers content aimed specifically at them ie the user’s name.
‘Generic’ tab means we do not know the details of the users and therefore are unable to show dynamic information such as the users' name. Copy on this tab should be the same copy but without the user’s name.
7. Once you're done editing, click Save & Preview. Your changes will now show in the preview.
Image showing how to Save & Preview edited copy
How to Leave Comments on your Offer
Nearly all of the copy within an offer is editable, but some copy cannot be edited in the front end of the platform and will require updating in the back end of the platform, in which case this will require a member of the Mention Me Support Team to perform this for you.
For any copy which you cannot edit for yourself, you can leave a comment on the offer with instructions on which copy you would like to change and what it should be changed to.
1. In the Preview section, switch to “Comment mode” at the top of the page and click on the desktop symbol.
2. The "Add comment" option will appear below the offer page.
Image showing how to turn the Comment mode feature on
3. Click "Add comment".
4. A feedback icon will appear, you have the ability to drag this around the screen and put it near the copy you want to change.
5. Type the change you want to make and remember to press Save. If you make a mistake you can always delete the comment you left or reply again to the same comment with new information.
Image showing what leaving a comment looks like
Mention Me Support we will receive a notification about your feedback automatically, meaning there’s no need for you to log in to check the status of your feedback. You’ll also get an email notification each time a comment has been resolved or responded to.
Editable Pages with the Highest Impact on Conversion
Referrer pages - Offer: encouraging people to share with their friends.
Referrer pages - Sharing: edit the sharing texts seen by friends of existing customers.
Image showing the Forwarded email
Image showing the Share by email
Referee pages: edit the "Referee Register" copy - this may be the first time prospects engage with your brand.
Please note that when editing copy, keep in mind that the language should sound like two friends speaking to each other.
HTML codes
You can use HTML coding to style how the copy looks in any location that says: You can use HTML tags within this item.
Examples of different types of HTML codes:
<ul> Unordered List </ul>
<ul><li> Bullet Points </li></ul>
<ol> Ordered List </ol>
<ol><li> Numbered Points </li></ol>
<ol style="list-style-type: lower-alpha">
<li>if you modify the style to an ordered list</li>
<li>you can change it to be lower case letters</li></ol>
Indentation: <ol style="list-style-type: lower-alpha; padding-left: 20px">
<p> Paragraph </p>
<b> Bold </b>
<u> Underline </u>
To make a hyperlink, for example in this sentence ‘Please click HERE to go to the T&Cs’, you need to code it like this:
Please click <a href="enter website link here" target="_blank">enter targeted copy here</a> to go to the T&Cs.
Video Tutorial
How to contact Mention Me Support
If you get stuck and really need some help from our Support Team, then you can contact us via our Contact Form here.
Alternatively, you can raise a Support request from anywhere in the platform using the Support widget.
Image showing Support widget and how to raise a request
