How can we help you today?
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Getting Started
A quick rundown of the most important things to know when you’re just getting started
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Reporting
All you need to know about Reporting and understanding the data
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Integrations
All things integrations
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Campaigns & Offers
How to implement and manage your campaigns, experiments (a.k.a. offers) and time limited experiments (a.k.a. promotions)
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A/B Testing Hub
All about A/B testing - what is it, how to manage your tests, how to interpret the data, FAQ's
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Promoting Referral
Looking at how you can promote your referral programme via different methods and channels
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Copy & Designs
Be self-sufficient with the designs and wording of your referral programme
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Support
Your dashboard's main features, including how vouchers work, preventing fraud and others
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Vouchers & Rewards
All you need to know vouchers, including uploading new vouchers and assigning to multiple offers, extending your vouc...
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Onboarding Self-Serve
At Mention Me, we’re dedicated to making your onboarding experience as smooth and efficient as possible. These pages ...
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Promoted articles
- Understanding Mention Me & AI
- Understanding Mention Me & GDPR
- Understanding Reporting & Metrics
- Shopify App: FAQs
- Understanding Common Error Codes & Messages
- Understanding which Sharing Methods will Drive the Best Results
- Understanding if a Marketing Checkbox can be Added to the Referrer Register Page
- Understanding if a Referrer can be a Non-Paying Customer?
- Understanding what makes a Good Reward
- Understanding Native Share
- Understanding Social Proof
- How to Manage your Design
- Understanding the Customers Section (self-serve hub)
- How to Disable Your Ad Blocker for Mention Me
- Browser, Email Client & Device Support
- How to Upload Vouchers during Onboarding
- Lite Onboarding FAQs
- Welcome to your Onboarding - an Introduction
Video tutorials
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How to do A/B Testing with Mention Me
This video tutorial explains how to set up an A/B test, so you can learn more about your customers and improve your referral performance.
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Understanding the Referral Journey
Watch this video to understand how a referral journey works from a user's perspective, featuring online and offline sharing options.
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Referee Conversion Message Banner
Want to boost sales by up to 20% with Conversion Message Banner? Discover more by watching our short video.
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New Customer Journey - What's Changed?
Slick and powerful interactions to instantly capture your customers' attention and engage them with your referral programme.
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How to Edit your Referral Copy
Editing your referral copy is quick and straightforward. You can do this yourself using our drag and drop copy editor on the platform. Here's a short video tutorial to show you how.
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Referral Customer Journey for Retail Businesses
Slick and powerful interactions to instantly capture your customers' attention and engage them with your referral programme.
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