In this video, you’ll learn how the referral journey works for non-retail businesses, such as utilities, subscriptions, insurance, and financial services, using Mention Me.
You’ll discover how:
- The referral journey begins on the post-signup page, where new customers see a personalised referral offer.
- Customer data (name, email, signup ID) is captured via a tag to enable tracking and reward fulfilment.
- Referrers can share via multiple methods, including unique links, social media, and Mention Me’s Name Share.
- Friends redeem offers by entering their email or the referrer’s name, triggering a promise page and continuing to sign up.
- Eligibility for rewards is confirmed after certain criteria are met (e.g., payment made, cooling-off period passed), either manually or via secure SFTP.
- Once eligibility is confirmed, both the referrer and referee receive their rewards.
By the end, you’ll have a clear understanding of how Mention Me powers referral journeys tailored for non-retail industries, featuring both online and offline sharing options like Name Share.
Video walkthrough: Non-retail referral journeys with Mention Me