How to Test the Postpurchase Tag on Your Order Confirmation Page (DEMO)

This guide walks you through testing the Mention Me postpurchase tag in the DEMO environment. You’ll check that the tag fires at the order confirmation stage, the postpurchase popup appears and behaves as expected, and the referral journey is correctly tracked and closed in the platform, with the referrer being rewarded.

Website Test

1. Add an item to your basket and proceed through checkout, making sure you use your test referee email at purchase.
2. Place the test order. On the order confirmation/thank you page, a Mention Me popup should appear:
   • A message thanks your customer and confirms their purchase.
   • The popup invites your customer to refer friends with an offer.
3. Open DevTools → Network tab, reload the page, filter for your partnerCode, and find the request to tag-demo.mention-me.com with:
   • environment: demo
   • situation: postpurchase
   • All required customer and order details (e.g. firstname, surname, email, order_number, order_subtotal, order_currency, coupon_code, locale)

Platform Verification

1. Check your Debug Dashboard for the latest postpurchase tag fired with your test referee email and all the order details have been captured.

3. Switch to Customers and search for your referee test email:
   • Status should show Paying customer
   • Profile should include matching campaign, order ID, and referral details
4. Search for your referrer’s email:
   • The referrer should be credited/rewarded (confirmation of closed referral loop)

Troubleshooting

• No popup on thank you page: Confirm the postpurchase tag is on your order confirmation page and using the DEMO tag. Check for browser errors or blocked scripts.
• No network request to tag-demo.mention-me.com: Ensure the correct JavaScript tag is implemented.
• Required customer data missing in request: All required fields must be passed on order confirmation (see above).
• Referral not tracked/credited: Confirm the same referee email was used for both checkout and purchase steps.

Need Help?

If anything isn’t displaying or tracking as expected, contact the team via our help form, providing testing details and screenshots.

Next Step

Dashboard Tag – DEMO Testing Guide