This guide explains how to test the Mention Me dashboard tag on your ‘My Account’ or customer account section using the DEMO environment. You’ll check that the tag loads, the embedded referral dashboard displays, and that key session details (including situation, email, and locale) are sent correctly.
Website Test
- Open an incognito or private browser window.
- Log in to with a test customer account and go to your My Account (customer dashboard) section.
- Check the embedded referral dashboard is displayed within
<div id="mmWrapper">or the correct container. - Right-click anywhere on the page → Inspect, then open the Network tab. Reload the page and filter by your partnercode.
- Click that request and confirm:
- Headers: environment is demo
- Payload: situation is dashboard, email matches the logged-in customer, and localeCode matches the account page language
Troubleshooting
-
Dashboard not visible:
- Check
<div id="mmWrapper">is present and the correct tag is implemented - Look for JavaScript errors in the browser console
- Ensure you are using the DEMO tag
- Check
-
No request to tag-demo.mention-me.com:
- Check you are using the DEMO tag; reload after clearing cache/cookies
-
Email/locale missing in request:
- Check your Mention Me tag initialisation includes customer email and locale
Need Help?
If anything isn’t displaying or working as expected, contact the team via our help form, providing testing details and screenshots.
Next Step
You're all tested and ready to switch your tags to point to the LIVE environment.