If you’re already working with Feefo*, you have a great opportunity to enhance trust and credibility within your referral program by showcasing your reviews. By adding a Feefo banner to your Mention Me referral journey, you can highlight social proof and reinforce positive customer sentiment, right where it matters most.
This guide walks you through the simple steps to get your Feefo banner set up and live.
*If you are not, click here to find out more.
You’ll learn how to:
- Request and approve a custom Feefo banner via your Mention Me Client Success Manager
- Test your hosted banner URL to ensure it displays correctly
- Add the banner to your selected campaign from within your Feefo account
- Configure which ratings (Service, Product, or NPS) the banner displays, and set criteria for when it appears
- Finalise and save the campaign so your Feefo banner goes live
By following these steps, your Feefo review banner will be seamlessly integrated into your referral experience, boosting conversion and building trust through customer feedback.
Getting Started: Adding Your Feefo Banner with Mention Me
Follow these simple steps to integrate a Feefo banner into your campaign using Mention Me.
Step 1 – Request Your Feefo Banner
Contact your Mention Me Client Success Manager and request a Feefo banner.
Step 2 – Approve the Banner Design
Your Client Success Manager will share the banner copy and visual design with you.
Review and approve the final version.
Step 3 – Test the Banner URL
You’ll receive a unique URL that hosts your banner. It will look something like this:
🔗 https://static-mention-me.s3-eu-west-1.amazonaws.com/feefo/[merchant_name]/feefo_v1.html
Paste it into your web browser to confirm the banner loads correctly.
Step 4 – Add the Banner in Your Feefo Account
1. Log in to your Feefo account
2. Go to Campaigns → Manage Campaigns
3. Select the campaign you'd like to add the banner to
4. Click Actions → Edit
5. Navigate to Campaign Preferences
6. Under the iframe section:
- Enable “Show iframe banner”
- Choose the rating type to show:
- Service (1–5 stars)
- Product (1–5 stars)
- NPS (1–10 score)
- Set the appropriate score values for display
- Paste the iframe URL from Step 3
Your banner will now appear in the preview area. A fully configured iframe banner will match your selected preferences.
7. Click Save Campaign and exit
Done! Your Feefo banner is now live and ready to use.
For more details or to revise your campaign preferences, visit Feefo’s campaign settings guide.
Need support? Reach out to your Client Success Manager for further assistance.