Here you'll find a collection of best practice guides and educational articles designed to help you successfully set up and optimise your new referral journey with Mention Me.
These resources will give you a deeper understanding of how referrals work, what motivates customers to share, and how to design a journey that drives both engagement and conversions.
In this section, you’ll learn about:
- Key referral terms and what they mean in the context of your program
- The psychology behind why people share and how to harness it
- The full referral journey—from referrer to referee
- How Name Share works and why it’s a powerful tool
- How to navigate the Campaign & Preview section for setup and testing
- Recommended promotional touchpoints to maximise visibility and participation
With these insights and best practices, you'll be well-equipped to create a high-performing referral experience that feels seamless, rewarding, and on-brand.
Understanding Referral Terms
Understanding the Psychology of Sharing
Understanding the Referral Journey
Understanding Name Share
Understanding the Campaign & Preview Section
Understanding the Recommended Promotional Touchpoints