If you've switched your influencer discount provider to Shopify but have influencers with existing manually assigned codes, you can convert them individually. This creates (or links) the discount in Shopify so it stays in sync going forward.
Prerequisites
- Your discount provider must be set to Shopify in Influencers → Settings → General
- Your Shopify connection must show Connected status
Steps
- Navigate to the influencer's profile page
- Open the Collaborations tab
- Find the collaboration with a manually assigned code (shown with a grey ticket icon)
- Click the actions menu (⋮) on the right
- Select Convert to Shopify discount
A modal appears showing the current discount code and one of two scenarios:
Scenario 1: The Code Already Exists in Shopify
The modal shows that this code was found in your Shopify store. You can review it by clicking the View in Shopify link.
Click Link discount to connect the existing Shopify discount to this influencer. From this point, any edits you make in Mention Me will sync to this Shopify discount.
Scenario 2: The Code Doesn't Exist in Shopify
The modal explains that the code will be created in Shopify for you.
Click Create Shopify discount to create a new discount in your Shopify store with the same code, value, and settings from the collaboration.
After Conversion
- The code badge changes from grey (manual) to green (Shopify)
- The View in Shopify action becomes available in the actions menu
- Future edits to this code will automatically sync to Shopify
- The discount in Shopify will have the value and eligibility settings from the collaboration
Things to Know
- Conversion is per-influencer, not bulk - you convert one code at a time
- The discount code itself doesn't change during conversion, only where it's managed
- If the conversion fails (e.g. network issue), no changes are made - you can try again