You can change an influencer's discount code at any time. If the code is a Shopify discount, changes are automatically synced to your Shopify store.
Steps
- Navigate to the influencer's profile page
- Open the Collaborations tab
- Find the collaboration and click the actions menu (⋮) on the right
- Select Edit discount code
- Enter the new code in the modal
- Click Save
What Happens When You Save
The behaviour depends on the type of discount:
Shopify Discount Codes (Green Shopify Badge)
- If the code exists in Shopify: the existing discount is renamed to the new code
- If the code doesn't exist in Shopify (e.g. it was deleted from Shopify admin): a new discount is created in Shopify with the new code and the original settings
- The change is reflected immediately in your Shopify admin
Manually Assigned Codes (Grey Ticket Badge)
- The code is updated in Mention Me only
- No changes are made in any external system - you'll need to update the code in whatever system you manage discounts in
Things to Know
- If the new code already exists in Shopify, you'll see an error. Choose a different code.
- Editing a code does not change the discount value, eligibility, or other settings — only the code itself
- You can also assign a code to an influencer who doesn't have one yet by selecting Assign discount code from the actions menu