With the Mention Me integration into Klaviyo, you can add a CTA link to your emails that sends customers directly to a personalised referral landing page. This improves visibility of your referral programme, boosts engagement, and reminds existing customers to keep sharing.
The personalised link allows customers to skip referral registration, as Klaviyo will automatically pass their email and name to pre-fill the referral page.
Prerequisites
- A working referral landing page on your website with the Mention Me referral tag implemented
Types of Emails to Consider
- Dedicated referral Solus emails (recommended every 2–3 months)
- Inclusion in a standard newsletter or promotional email
- “Always-on” presence in email headers or footers
- Integrated into automated email journeys (e.g., Welcome, Post-purchase)
How It Works
1. You promote your referral programme in an email, including the personalised CTA link
2. The customer clicks the button and reaches the referral landing page
3. The referral page is pre-filled with their first name, last name, and email
4. They are auto-registered when they click “Get Reward”
5. They share the offer with friends via their preferred method
How to Add the Personalised Link
1. Add a CTA button or text link to your promotional email campaign.
2. In the button/link URL field, begin with your referral landing page address and include a ? to start parameters.
3. Append the following parameters, separated by &.
Personalisation Parameters
| Parameter | Value / Klaviyo Variable | Notes |
|---|---|---|
| firstname | {{ person.first_name }} | Use the personalisation tag from your Klaviyo setup |
| surname | {{ person.last_name }} | Ensure this matches your data field in Klaviyo |
{{ person.email }} | — | |
| situation | Klaviyo-newsletter-jan23 | Customise with your own naming: channel_type_date (e.g. Klaviyo_solus_jan23) |
| segment | loyalty | Use if you run segmented or localised referral campaigns. This will map to the correct audience in Mention Me. |
| locale | en_GB |
Final Example URL
Your complete personalised URL might look like this:
https://www.yourwebsite.com/refer-a-friend?email={{ person.email }}&surname={{ person.last_name }}&firstname={{ person.first_name }}&situation=Klaviyo-newsletter-jan23&locale=en_GB&segment=loyalty