Welcome to Week 2 of your self-led onboarding journey with Mention Me!
This week, you'll dive deeper into the visual and functional elements that shape your customer experience. By understanding how design, copy, and cookies work within the platform, you’ll be better equipped to customise your referral journey while keeping it on-brand and optimised for engagement.
Here’s what you’ll cover:
- How Mention Me uses cookies and what that means for functionality and customer tracking
- An overview of the Mention Me Design Journey and how it impacts the customer experience
- How to apply custom fonts across the referral journey and in customer emails
- How to edit copy throughout the referral experience to reflect your tone of voice
- How to leave and manage comments on design and copy for seamless collaboration
By the end of this week, you'll have the tools and knowledge to confidently tailor your referral programme's look, feel, and messaging, ensuring a consistent and high-performing brand experience.
Understanding Mention Me Cookies
Understanding the Mention Me Design Journey
Understanding Custom Fonts
How to Manage your Copy