As a standard practice, we automatically enrol each customer immediately after their purchase. This approach is designed to enhance performance by leveraging the power of word-of-mouth referrals that are stimulated by your programme. By doing so, we ensure that every satisfied customer has the opportunity to share their positive experiences, thereby potentially attracting new customers and fostering a community of advocates for your brand.
Nevertheless, you have the option to modify this default setting. If you prefer, you can choose to enrol only those customers who actively engage with your offer. This means that only customers who take specific actions, such as clicking on a designated button or sharing your offer with others, will be included in the enrollment process. This targeted approach allows you to focus on customers who show genuine interest in your programme and may lead to more meaningful engagement. If you would like assistance with making this adjustment, please feel free to raise a ticket, and our team will be more than happy to help you with this process.