A referral offer is all about enticing new customers, but sometimes existing customers might try to claim it. This could result in giving away unnecessary discounts or a poor customer experience as someone tries to redeem a voucher they can't use.
Mention Me automatically prevents this from happening. From the moment the tags go live on your site, our platform builds a list of existing customers so they can't claim your introductory offer.
You can also pass Mention Me a list of existing customers when you go live to make sure those who have purchased in the provided period can't claim the reward. We recommend putting a time constraint on this list (e.g. the past nine months), so referral can also support your re-activation campaigns.
